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Terms of Service

Last updated: December 29, 2024

1. Acceptance of Terms

Welcome to Clawmate! By accessing or using our application, website, and services (collectively, the "Service"), you agree to be bound by these Terms of Service ("Terms"). If you do not agree to these Terms, please do not use our Service.

2. Description of Service

Clawmate is an AI-powered pet companion application that helps pet owners:

  • Track their pets' health, mood, and wellness
  • Store and organize pet memories and photos
  • Set reminders for veterinary appointments, medications, and care routines
  • Get AI-powered insights and advice about pet care
  • Connect with family members to share pet information

3. User Accounts

To use certain features of the Service, you must create an account. You agree to:

  • Provide accurate and complete information when creating your account
  • Maintain the security of your password and account
  • Notify us immediately of any unauthorized use of your account
  • Be responsible for all activities that occur under your account

4. Subscription Plans

Clawmate offers multiple subscription tiers:

  • Tiny Paws (Free): Basic features including 1 pet profile, limited AI chats, and basic reminders
  • Happy Tails ($9.99/month): Enhanced features including multiple pets, unlimited AI chats, and health reports
  • Pack Leader ($19.99/month): Premium features including family sharing, calendar sync, and priority support

Subscriptions automatically renew unless cancelled at least 24 hours before the end of the current billing period. You may cancel your subscription at any time through your account settings.

5. AI Disclaimer

The AI features in Clawmate are designed to provide general information and suggestions about pet care. This is not a substitute for professional veterinary advice. Always consult a qualified veterinarian for medical concerns about your pet. Clawmate is not liable for any decisions made based on AI-generated content.

6. User Content

You retain ownership of any content (photos, notes, data) you upload to Clawmate. By uploading content, you grant us a non-exclusive license to store, process, and display your content to provide the Service. You are responsible for ensuring you have the right to share any content you upload.

7. Prohibited Conduct

You agree not to:

  • Use the Service for any illegal purpose
  • Upload harmful, offensive, or inappropriate content
  • Attempt to gain unauthorized access to the Service
  • Interfere with or disrupt the Service
  • Reverse engineer or attempt to extract the source code
  • Use the Service to harm or exploit animals

8. Limitation of Liability

To the maximum extent permitted by law, Clawmate and its affiliates shall not be liable for any indirect, incidental, special, consequential, or punitive damages, including but not limited to loss of data, loss of profits, or damages related to your pet's health or wellbeing.

9. Termination

We reserve the right to suspend or terminate your account at any time for violations of these Terms. You may also delete your account at any time. Upon termination, your right to use the Service will immediately cease, and we may delete your data in accordance with our Privacy Policy.

10. Changes to Terms

We may update these Terms from time to time. We will notify you of any material changes by posting the new Terms on this page and updating the "Last updated" date. Your continued use of the Service after such changes constitutes acceptance of the new Terms.

11. Contact Us

If you have any questions about these Terms, please contact us at:

Clawmate Support

Email: support@clawmate.com