Privacy Policy

1. Introduction

At Clawmate ("we," "our," or "us"), we take the privacy of you and your furry friends seriously. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our application and services.

By using Clawmate, you agree to the collection and use of information in accordance with this policy. If you do not agree with this policy, please do not use our Service.

2. Information We Collect

2.1 Personal Information

When you create an account, we collect:

• Name and email address
• Password (stored securely with encryption)
• Profile picture (optional)

2.2 Pet Information

To provide our services, we collect information about your pets:

• Pet name, species, breed, and age
• Health records and veterinary information
• Mood and wellness tracking data
• Photos and memories you upload
• Reminders and schedules you create

2.3 Usage Information

We automatically collect:

• Device information (type, operating system)
• Usage patterns and feature interactions
• AI chat conversations to improve our service
• Error logs and performance data

3. How We Use Your Information

We use the collected information to:

• Provide, maintain, and improve our services
• Personalize your experience and AI recommendations
• Send you reminders and notifications you've set up
• Process subscription payments
• Communicate with you about updates and support
• Analyze usage patterns to improve features
• Ensure the security of your account

4. Data Sharing and Disclosure

We do NOT sell your personal data or pet information to third parties.

We may share information only in the following circumstances:

• With your consent: When you invite family members to share pet profiles
• Service providers: Third-party services that help us operate (cloud hosting, payment processing), bound by confidentiality agreements
• Legal requirements: When required by law or to protect rights and safety
• Business transfers: In connection with a merger, acquisition, or sale of assets

5. Data Security

We implement robust security measures to protect your data:

• 🔒 End-to-end encryption for sensitive data
• 🔐 Secure password hashing (bcrypt)
• 🛡️ Regular security audits and updates
• ☁️ Secure cloud infrastructure with data backup
• 🔑 Two-factor authentication (coming soon)

While we strive to protect your information, no method of transmission over the Internet is 100% secure. We cannot guarantee absolute security.

6. Your Rights and Choices

You have the right to:

• Access: Request a copy of your personal data
• Correction: Update or correct inaccurate information
• Deletion: Request deletion of your account and data
• Export: Download your data in a portable format
• Opt-out: Unsubscribe from marketing emails

To exercise these rights, contact us at privacy@clawmate.com or use the settings in your account.

7. Data Retention

We retain your data for as long as your account is active or as needed to provide services. When you delete your account:

• Personal account data is deleted within 30 days
• Pet photos and memories are permanently removed
• Some anonymized usage data may be retained for analytics
• Backup copies may persist for up to 90 days

8. Children's Privacy

Clawmate is not intended for children under 13 years of age. We do not knowingly collect personal information from children under 13. If you believe we have collected information from a child under 13, please contact us immediately.

9. Cookies and Tracking

We use cookies and similar technologies to:

• Keep you logged in
• Remember your preferences
• Analyze usage patterns
• Improve performance

You can control cookies through your browser settings. Disabling cookies may affect some features.

10. International Data Transfers

Your information may be transferred to and processed in countries other than your own. We ensure appropriate safeguards are in place to protect your data in accordance with this policy.

11. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of significant changes by email or through the app. Your continued use after changes constitutes acceptance of the updated policy.

12. Contact Us

If you have questions about this Privacy Policy or our data practices, please contact us: